Property Management
All the Services You Need, All in One Place.
At Rocktown Realty, we take pride in managing every property with the same care and attention we’d give our own. Our property management services are designed to make ownership easier — protecting your investment, supporting your tenants, and helping your property reach its full potential.
From marketing and tenant screening to maintenance coordination and rent collection, our team will handle the details so you can enjoy the rewards of stress-free ownership.
Our Process
- Property Evaluation - We start with a property assessment to make sure your home is priced right for the market. Our in-house contracting team handles maintenance and turn services between tenants, helping you get your property ready fast and maximize your rental income.
- Tenant Screening - We thoroughly screen potential tenants by checking their rental references, employment history, and credit. For students, we may require a parent to co-sign the lease.
- Marketing - Once your home is rent-ready, we put a “For Rent” sign in your yard and begin extensive advertising online. For student-friendly rentals, we also stay visible at JMU housing events and within the student community to help ensure steady occupancy year after year.
- Lease Preparation - Once a tenant is approved, we’ll handle all the details and tenant communication, including lease paperwork, inspections, rent collection, maintenance requests, and security deposit refunds at move-out.
Rocktown Realty receives a 10% commission per month of the total lease amount. To secure tenants, we charge a $150 per tenant fee for rentals by the room and a flat $350 fee for residential listings. To get a price on Rocktown Realty performing the turn work on your home for the next set of tenants, please contact us for an estimate.
Our Property Expectations
We’re committed to providing safe, clean, and properly maintained homes for our residents. Some of the most important standards we enforce include:
- Property must be professionally cleaned, inside and out, with no trash or debris.
- HVAC system in good working condition, with a new filter installed.
- All mechanical elements and appliances must operate as intended.
- Kitchen and bathroom caulking must be clean and clear of mildew.
- All doors, locks, and windows must function correctly, including screens.
Property Management FAQs
Contact Us
Have a question? We’re here to help. Send us a message and we’ll be in touch.